FAQs

How do Dog Rocks work?

Dog Rocks are a coherent rock with a mechanically stable framework meaning no significant mineral particles are released into your pet’s drinking water. In other words, they do not break down. The rocks provide a stable matrix and a micro-porous medium in which active components are able to act as a water purifying agent through ion exchange. So when placed in water, Dog Rocks will help purify the water by removing some nitrates, ammonia and harmful trace elements thereby giving your dog a cleaner source of water and lowering the amount of nitrates found in their diet. This in turn lowers the amount that is expelled in their urine. An overload of nitrates in urine will cause lawns to burn. Dogs do produce nitrates as a by-product from the protein in their diet, but the difference between too much nitrate killing grass and the amount of nitrate that will benefit the grass is very small.

Can I use Dog Rocks with a pet fountain?

Yes, we have customers who use Dog Rocks with pet water fountains very successfully as the water is just being pumped round in a cycle. It is important that the water has contact with the rocks for 8-10 hours before being drunk by your pet.

Where do Dog Rocks come from?

Dog Rocks come from Australia. Tests are carried out to ensure that the supply is consistent year on year. The source of the rocks is native and unique to a particular area and despite spending on tens of thousands of £ & $ with the best geologists on the planet, we are yet to find another source.

Will Dog Rocks harm my dog’s health?

Dog Rocks are 100% natural and will not change the pH balance of your dog’s urine, so they will not harm your dog at all. Please make sure you follow the directions of use.

Why do I need to change my Dog Rocks every 2 months?

Dog Rocks act like a sponge or a filter; they reach their saturation point after this period and are no longer able to absorb any more impurities.

How long do Dog Rocks take to work?

Dog Rocks take just 8-10 hours to start working in the water. After 8-10 hours no new burn patches will occur….however it won’t fix the old spots! With proper lawn maintenance you will see vast improvements in 5 weeks. You won’t see any difference in the rock when it’s working.

My dog likes to eat rocks and stones, can I still use Dog Rocks?

Yes, no problem, simply place your Dog Rocks in a jug or pitcher of water and decant from there to your pet’s water bowl.

Will my dead lawn come back to life by using Dog Rocks?

Dog Rocks are used to help prevent those urine burn patches; however, they cannot bring back dead lawn back to life. With proper lawn care and correct usage you will start to see a noticeable difference between 3 and 5 weeks.

My Dog and cat share the same water bowl, is this ok?

Yes, Dog Rocks can be used for cats as they are a natural product with no side effects and no change to pet pH balance. Our studies have shown and our sales have proven that Dog Rocks are safe for all breeds of dogs, cats, and other pets you may share your household with. We do not however market Dog Rocks for cats as it is impossible to ensure they only drink from the bowl with the rocks in. Unfortunately there are no benefits to the cat urine smell – it makes no difference at all!

Are Dog Rocks necessary when my dog is away from home?

Yes, for best results you will need to ensure that your dog always drinks from water that has been filtered by the rocks. Try to bring Dog Rock water with you on walks if you find your dog likes to drink from puddles.

Can I still clean my dog’s water bowl and replace the water?

Yes you can change the water as usual, try to change it every couple of days and just top up at night after your dog’s last drink. Sticking to this practice means that the Dog Rocks have as long as possible sitting in the water.

Why are Dog Rocks only found in Australia?

Igneous Rocks are common worldwide. Igneous Rocks are not consistent & the cooling speed after eruption from the earth’s core will alter the internal rock structure. Research and development is continual with samples from around the world being tested to find other sources in order to reduce our carbon footprint and shipping. To date we have found no match. Watch this space!

Are Dog Rocks suitable for puppies?

Yes, Dog Rocks are suitable for dogs of all ages. Dog Rocks are 100% natural and will not change the pH balance of your dog’s urine, so they will not harm your dog at all.